G5 Studio- Charlotte Smoothie

Please read our shipping policy and pre-order policy before ordering.

• Please note that the shipping may take 9 to 17 Business Days as it comes from warehouse in China.

• Customer will receive a tracker once item is in New Zealand.

• Ensure your shipping address is accurate to avoid delays.

• Any damage on the figure must be reported within 24 hours of receiving the item, along with a video of you opening the box.

• Items are dispatched on a first come, first served basis.

• In the event that an item is out of stock in the warehouse after your order is placed, you will receive an email notification and a full refund will be issued.

• Delays may occur due to customs or other unforeseen circumstances.

• Please allow extra time for delivery during peak seasons.

• For any issues with your order, our customer service team is here to assist.All resin figures come with free shipping within New Zealand.

• Gift wrapping is available upon request.

• Please contact us if you have any specific delivery.

• Delivery times may vary based on location and shipping conditions. requirements.